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Allied Rental Co. – Frequently Asked Questions
Clear answers about equipment availability, pricing, delivery & pickup across the Bay Area, plus policies, insurance, and support. If you don’t see your question here, contact us or call our 24/7 line.
Main Line
(415) 644-5792
Emergency 24/7
(415) 644-5792
Warehouse
Petaluma, CA (exact address on request)
Delivery Coverage
Within 90 miles of Petaluma, CA • Same/next-day when available
Pricing & Rates
We keep live pricing in our portal so you always see up-to-date availability and rates.
| How to get pricing | Notes |
|---|---|
| View live rates in the customer portal | Daily, weekly, and monthly options. Contractor / volume discounts available. |
| Call (415) 644-5792 | We’ll quote, confirm availability, and schedule delivery or pickup. |
Tip: Ask us about bundles (e.g., dehumidifier + air movers + HEPA scrubber) for better project pricing.
Delivery Coverage & Windows
| Coverage | Typical Window | Fees |
|---|---|---|
| Within 90 miles of Petaluma, CA (North Bay, East Bay, Peninsula, South Bay) | Same-day or next-day (conditions permitting) | Quoted by distance, access, and load size; after-hours may apply a 1.5× dispatch multiplier |
Pickup at our warehouse is also available by appointment.
General Rental Questions
What types of equipment do you rent?
Professional restoration & contractor gear including dehumidifiers (refrigerant & desiccant), air movers, HEPA air scrubbers / negative air machines, portable heaters, and generators, plus ducting, power distribution, and accessories.
Do you rent to homeowners as well as contractors?
Yes. We serve restoration pros, facility teams, and homeowners handling flood cleanup, mold remediation, odor control, and construction drying.
How do I place a rental order?
Use the portal, call us at (415) 644-5792, or schedule a warehouse pickup. We’ll confirm availability and set up delivery or pickup with quick setup guidance.
Which areas do you serve?
We deliver within ~90 miles of Petaluma, CA (North Bay, East Bay, Peninsula, South Bay). Same-day and after-hours dispatch available when conditions permit.
Pricing & Payments
How much does it cost to rent equipment?
Rates vary by model and duration (daily, weekly, monthly). Check our live portal or call (415) 644-5792 for a quote.
Do you require a deposit?
Most rentals require a refundable security deposit. Your quote and invoice will list any deposit per item.
What forms of payment do you accept?
Major credit cards and approved business accounts. Insurance billing available on eligible restoration projects.
Do you offer contractor or volume discounts?
Yes—ask about multi-unit and multi-week pricing.
Delivery, Pickup & Logistics
Do you deliver equipment?
Yes—curbside or on-site delivery and retrieval. Fees depend on distance, access, and load size.
Can I pick up equipment myself?
Absolutely. Book a pickup window at our warehouse and we’ll help load and review safety basics.
What if I need equipment after hours or in an emergency?
We support 24/7 emergency rentals. Call (415) 644-5792 for immediate dispatch and setup assistance.
Do you install the equipment?
For larger or technical setups—desiccant dehumidifiers, negative-pressure containment, or generator tie-ins—we offer professional installation and commissioning.
Equipment Use & Support
Do you provide instructions or training?
Yes. Every rental includes a quick orientation. We can also provide user manuals and short setup videos. Phone support available during your rental.
What power requirements should I know about?
Many units run on 120V circuits; larger dehumidifiers and heaters may require 20A dedicated circuits or 240V power. Generators and distribution panels are available if site power is limited.
What happens if equipment stops working?
Call us immediately. We’ll troubleshoot and, if needed, dispatch a technician or swap the unit to keep your project on track.
Can you help me size the right equipment?
Yes—share square footage, ceiling height, materials affected, moisture levels, and timeline; we’ll recommend the right mix of dehumidifiers, air movers, and scrubbers.
Policies
How long can I rent equipment?
We offer daily, weekly, and monthly rentals. Extensions are easy—just let us know before the return time.
What is your cancellation policy?
Cancel at least 24 hours before the scheduled pickup/delivery for a full refund. Same-day cancellations may incur a fee, especially for after-hours or long-distance dispatch.
Are there late fees?
Late returns may incur additional rental charges. If you need more time, contact us to convert to a longer rate (often cheaper than late fees).
Do you charge cleaning fees?
Units should be returned reasonably clean. Excessive dirt, odor, or contamination may require a cleaning fee to maintain HEPA and safety standards.
Last updated: September 2025